Computer Repair & Virus Removal Blog;

When removing a virus it is important to ensure that you do not damage the core system files in the process. Cleaning viruses without damaging your system is becoming increasingly more difficult with the emergence of root kit viruses and other forms of malware that embed into your system.  It is important to have a deep understanding of your particular operating system before attempting to remove a virus by yourself.

Understanding the Types of Viruses

There are various types of viruses, and different classifications of each, to better understand the different types of viruses, visit our blog post about Virus Types.

Understanding the File System

The system files are stored in your “C:/Windows/” folder.  These are the core files that drive your operating system. Viruses have begun to embed themselves within these files so that it makes it hard for the anti-virus community to remove them. These viruses are known as root kit viruses. These are the most difficult viruses to remove and typically require a hands on approach from an expert who has had years of experience in dealing with viruses and the file system.

What is the Registry?

The easiest way to understand the registry is to imagine it to be a storage center for important things used to run your operating system. It stores settings that are critical to the programs that run on your computer. Some of the items contained in the registry are the start up items for your PC, information about the programs that are installed as well as user preferences. Under no circumstance should anyone attempt to edit their registry unless they are 100% sure of what they are doing. You should not attempt to edit the registry unless you are an advanced windows user and even then only if you know what the effect of the edit will be.  Incorrectly editing the registry could result in the your system becoming inoperable.

So How do I get Rid of this Virus Safely?

You have a several options if you think you have been infected by a virus. You can type in the symptoms you are experiencing into any search engine. This will yield a list of articles and forum posts from people who have had symptoms similar to yours. You then go through each article and forum post until you find information that most closely resembles your exact symptoms.  Once you do that you continue reading to find a solution in the article or forum post. Once you find the instructions for removal you follow the steps outlined to remove the virus. This may or may not fix your issue. If not, you start over. Another option is to download more anti-virus software. This may or may not be effective because there are new viruses released daily and there is no anti-virus program that can protect you 100%.  Another choice is to take your computer to a local repair store. However, this is costly, typically in the $150 range, inconvenient and most of all it’s unnecessary. We think the best solution is to have an online expert remove the virus for you by remotely logging into your computer. You can come to Support Nerds and get it resolved by one of our U.S. Based Certified Experts. We perform virus removal and other services starting at $49.95 with a 100% No Fix, No Pay Guarantee!

Tools that are run from the “Run” Command

If you go to Start>Run, you will see a window pop up with a text box. Using this window and text box you can type in the following commands to bring up system settings:

• taskmgr
  Task Manager will display all running processes of a PC, this is a good place to look if you have a program that wont close and want to close it using the administrator settings.
• services.msc
  This will bring up a window that will display all running services on your system and details about them
• msconfig
  MSConfig displays start up items and information and settings for booting you computer.

Using Safe Mode to Access Your Computer

You can also use Windows Safe Mode to access your PC which means that it will load the core system files needed to minimally run the operating system. This can be done by pressing F8 over and over as soon you turn on the computer. You can visit our “How to Boot Up in Safe Mode” to understand Safe Mode better.

Are You in Need of Computer Repair or Virus Removal?

If you need PC Support or think you might be infected by viruses, spy ware, or malware,  feel free to visit our site at http://www.supportnerds.com and chat for free with a U.S. Based Certified Expert who will diagnose your problem and can perform a virus removal, typically in under 1 hour with out you ever leaving the comforts of home.

Start a Live Chat Now With a U.S. Based Certified Expert!