Computer Repair & Virus Removal Blog;

We frequently see individuals with anti-virus programs installed on their PC become infected with a virus.  Their first question is always,  “How did I get this virus on my computer when I have anti-virus protection?”   Well, there are multiple causes for viral infection despite anti-virus protection.   Here are some of the most common:

Not all programs are equal

It is important to remember, if you use Mcafee, Zone Alarm, Norton, or any other anti-virus protection that each one is different and none are 100% effective.  It requires good anti-virus software paired with a vigilant PC user to prevent infections.  The best explanation is to compare anti-virus programs to car manufacturers.  While Honda, Ford, and Chevrolet all build cars, they are not the same.  Which ones run better is to some extent a matter of opinion.

No anti-virus works 100%

None of the substantial number of available anti-virus suites are 100% effective.  The software cannot prevent viral infection caused by human error.  Even with anti-virus software, the user must remain vigilant and not fall for tricks that could lead to a virus.

Human error & interaction

While some anti-virus protection adds a level of security, it is still dependent upon the computer user to watch for vulnerabilities and not to allow viruses to bypass the anti-virus protection.  This bypassing of anti virus software typically occurs when users are surfing the internet and click something they shouldn’t and then click “Allow” or “OK.”  Doing this allows the malware or virus to install onto their PC system.  Follow the guidelines below to help prevent a virus:

• Do not download from questionable sites.
• If you get an error message or alert, be sure to read what it says before you click “OK.”  If you are unsure, click “Cancel.”  This is always a safe alternative.
• If your anti-virus software gives you an alert, be sure to read the full message before clicking a choice.  If you are unfamiliar with the alert, click “Block,” “No,” or “Cancel.”

It is important to realize that anti-virus software does not provide complete protection.  Anti-virus software is only effective in thwarting infections when the user is vigilant.

Already infected with a virus?

If you are already infected with a virus, it can be difficult for anti-virus software to remove it as the virus becomes embedded in your system.  If you are experiencing this, visit http://www.SupportNerds.com or call (866)960-0592 and chat with a Live American Technician for free so we can diagnose your issue.  We offer virus removal for a flat fee of $49.95.  We have the lowest price anywhere, guaranteed!  If you can find a lower price, we’ll beat it.