There are a considerable amount of computer repair companies and an over abundance of software that claims to be the best solution to make your ill and infected PC better, but what really makes Support Nerds the best choice for Virus Removal? Well let us explain…
Not All Technicians are the Same
Just because someone opens a compute repair store or tells you they are a computer expert doesn’t mean much. I could tell you that I am the skilled at car repair and in my own mind I might be just because I know how to change the oil. The theory is the same with computer repair experts, here are a couple questions I would ask them:
- During Virus Removals, how many times have you had to reformat the system?
Their answer may surprise you. I learn from our customers who have used other technicians in the past, that reformatting seemed to be done 75% of the time. This means the customer lost all pictures and data from their computer. Support Nerds has formatted less than .02% of the PC’s we have worked on that were infected. In addition, as long as your hard drive does not fail (hardware failure), we guarantee to retain your personal data. - Do you have a few customers that would be happy to let me know how well they liked your service?
Every technician should at least have a few customers who would be happy to vouch for their work, so it is important to ask.
Know that our experts are the cream of the crop. Since we hire remotely within the USA, we have the ability to cherry pick the best experts throughout America and ensure that they have the ability to remove the nastiest viruses surfing the net. We background checkĀ our technicians and continually test their knowledge. In addition, we teach them the latest remote virus removal techniques, leaving all customer PCs undamaged and with all personal data in tact.
Why Our Technicians are Better than Software
While there is an abundance of software out there claiming to be able to remove any virus, I will be the first to tell you, no program is 100% and 98% of the programs out there are useless against the malware we see on a daily basis. Viruses and Malware today are very sophisticated and have the ability to almost make a system non-operational. Once this happens, you will unlikely be able to get any programs to install. This is where the human touch and experience of our virus removal technicians comes in to play. They have the ability to work around the viruses and use software tools to remove the virus. That’s why we offer 100% Satisfaction Guarantee, because were so sure you’ll be completely satisfied by our hard work and dedication to fixing your PC.
Kyle Springer
Kyle is a technician with over 12 years experience in computers, networking and graphic and web site design. His strong points include virus & malware removal. Kyle has been with Support Nerds since the beginning of 2009.

Comments
0 comments
Post a Comment