2 Nov

Safe Virus Removal

When removing a virus it is important to ensure that you do not damage the core files to your system in the process and with the emergence of root kit viruses and other forms of malware that embed into your system, this is becoming increasingly hard for PC users and anti-virus programs due to the severity of the viruses. It is important to understand the parts of your system and how to remove a virus safely with out damaging your operating system.

2 Nov

Is a Human approach more effective then virus removal software?

With the increasing number of internet viruses, malware, and spyware, the computer repair industry has skyrocketed over the internet in the last couple years. Hundreds of online companies are now selling their own virus removal software. It’s easy and simple to search the internet and find some type of virus removal or malware removal kit for a flat nominal fee. Most of these programs are instantly available after purchase, and they run a basic scan of your computer’s registry along with a scan of your system. Most companies claim the programs are self-serving and that they will restore your computer back to a healthy shape, as long as you are persistent with the program. Unfortunately some of these programs defeat the purpose of eliminating spyware, and they are laced with spyware themselves, perpetuating further problems with your PC. Additionally, many of these programs aren’t able to look into all aspects of removing a virus and do not function 100% at removing a virus and will not target a specific problem you are looking to fix.

27 Oct

Great Programmers = Better Experience

I would just like to take a moment to thank our phenomenal programmers! Your should too! When we were in the beta testing stage of our support platform, I would tell our beta testers how our programmers have programmed hundreds of thousands of lines of code to make such a simple and easy process for our customers.

27 Oct

Active Security Virus

In recent days we have noticed a rise in support chats and customers who have received Active Security Virus. This virus is by far the worst virus I have ever seen in which it has disabled safe mode, the registry, task manager, and in some PC’s, all programs are rendered inactive and the virus says that the program can not be opened because it is infected.

23 Oct

Online Virus Removal

With the addition of remote support, online virus removal has become a new addition to consumers. Support Nerds would like to take a moment to explain how online virus removal works with our signature support platform.