2 Dec

Support Nerds Releases Disaster Recovery CD

Support Nerds is proud to announce the release of it’s Disaster Recovery CD. With the new disaster recovery CD added to the list of growing options our technicians have to fight viruses and other common PC problems, it extends the options of Support Nerds to help assist customers from recovering from severe root kit malware and viruses and other problems that result in a disabled operating system.

29 Nov

Anti Virus System Pro Virus Removal

One of the newest malware viruses to make its way uninvited into peoples computers is the Anti virus System Pro Malware Virus. The longer the virus remains on your system, the more damage it will cause. The Anti Virus System Pro Malware Virus has been known to cause the following issues: Installing a fake anti…

29 Nov

Safe Mode Disabled by Virus

So you have found you have a virus, typically one of the fake anti-virus programs and your computer will run normally but not in safe mode, when you make the selection during windows boot it just resets. This is because the virus has disabled safe mode boot key in the registry. If you are an experienced PC user, we are providing instructions below to edit the registry and re-enable safe mode if you are able and the virus has not blocked you out of safe mode. If you are a standard PC user like most people, it is not safe to try to edit the registry on your own, you can chat with one of our Certified American Experts by clicking the green chat button above. This is highly suggested because the longer you allow a malware virus to run on your PC , the more damage it can do to your Operating System.

21 Nov

Windows Police Virus

Windows Police Virus is classified as malware. This malware installs on your system without approval and begins to run fake virus scans, behaving as though it is an anti-virus program, and then notifies you that you are infected. This scanner is not a valid anti-virus program. It is a malware virus and can be harmful to your system if not removed promptly!

20 Nov

How did I get a virus when I have anti-virus software?

We frequently see individuals with anti-virus programs installed on their PC become infected with a virus. Their first question is always, “How did I get this virus on my computer when I have anti-virus protection?” Well, there are multiple causes for viral infection despite anti-virus protection. Here are some of the most common: