23 Oct

Online Virus Removal

With the addition of remote support, online virus removal has become a new addition to consumers. Support Nerds would like to take a moment to explain how online virus removal works with our signature support platform.

18 Oct

How to Boot Up in Safe Mode

When your computer is giving you issues, it may sometimes require that you start windows in safe mode so you or a computer repair expert is able to resolve the situation. Lets first discuss what safe mode is and why it is used. Safe mode boot is when your computer starts with the just the mandatory required items to run the windows operating system and nothing else. A lot of times doing this will disable a virus so a computer repair expert can access the PC and perform a virus removal. There are also various choices to start up safe mode in.

12 Oct

How a Virus Infects Your PC

Every time one of our U.S. Based Experts removes a virus, spyware, or malware from a PC, we always get asked “Can you tell me how the virus got on my PC”. The short answer to this is no, even though we can remove 99% of viruses without a customer having to format their PC, we usually can not tell how the virus infected the PC. However, we can tell you a few ways viruses infect customers PC to help you stay clear of viruses.

8 Oct

3 Signs That You Might Have a Virus

So you think you might have a virus? Lets discuss some of the symptoms that you might have if your PC is infected with a virus.

4 Oct

The Safest Choice is Remote Support

With the emergence of option of remote support to consumers, the question of security has come up in many different conversations. While corporations and the government has been using remote support for the past decade, the ability for you to have your PC serviced instantly by a remote expert is new. So let’s go over some reason why remote support is not only a smart choice, but the safest choice when your run into PC problems.