4 Dec

Cyber Security Virus Removal

The Cyber Security virus is a new rogue malware virus that will infect your system and tell you your PC is infected. This is a fake anti virus program with the goal of getting you to purchase it so the creators of the malware virus can steal your credit card. If you have this virus our technicians can help you remove it right now. If you are an advanced PC user we are providing you with the known registry entries this virus infects so you can remove the virus on your own. Trying to remove this virus on your own if you are not an advanced PC user is not recommended as you can damage your operating system.

2 Dec

Support Nerds Releases Disaster Recovery CD

Support Nerds is proud to announce the release of it’s Disaster Recovery CD. With the new disaster recovery CD added to the list of growing options our technicians have to fight viruses and other common PC problems, it extends the options of Support Nerds to help assist customers from recovering from severe root kit malware and viruses and other problems that result in a disabled operating system.

29 Nov

Safe Mode Disabled by Virus

So you have found you have a virus, typically one of the fake anti-virus programs and your computer will run normally but not in safe mode, when you make the selection during windows boot it just resets. This is because the virus has disabled safe mode boot key in the registry. If you are an experienced PC user, we are providing instructions below to edit the registry and re-enable safe mode if you are able and the virus has not blocked you out of safe mode. If you are a standard PC user like most people, it is not safe to try to edit the registry on your own, you can chat with one of our Certified American Experts by clicking the green chat button above. This is highly suggested because the longer you allow a malware virus to run on your PC , the more damage it can do to your Operating System.

20 Nov

How did I get a virus when I have anti-virus software?

We frequently see individuals with anti-virus programs installed on their PC become infected with a virus. Their first question is always, “How did I get this virus on my computer when I have anti-virus protection?” Well, there are multiple causes for viral infection despite anti-virus protection. Here are some of the most common:

17 Nov

EXE Files Will Not Open?

One of the latest forms of malware are fake anti-virus programs. A common symptom of this type of malware is that you are unable to run any of your normal applications. When you attempt to open a normal application you get an error message similar to this: