So you have found you have a virus, typically one of the fake anti-virus programs and your computer will run normally but not in safe mode, when you make the selection during windows boot it just resets. This is because the virus has disabled safe mode boot key in the registry. If you are an experienced PC user, we are providing instructions below to edit the registry and re-enable safe mode if you are able and the virus has not blocked you out of safe mode. If you are a standard PC user like most people, it is not safe to try to edit the registry on your own, you can chat with one of our Certified American Experts by clicking the green chat button above. This is highly suggested because the longer you allow a malware virus to run on your PC , the more damage it can do to your Operating System.