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	<title>Virus Removal &#38; Computer Repair Blog by Support Nerds &#187; Virus Removal</title>
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	<link>http://www.supportnerds.com/blog</link>
	<description>Virus Removal, Malware Removal , &#38; Spyware Removal</description>
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		<title>Support Nerds Provides the Most Affordable Boot Sector Virus Removal Solution</title>
		<link>http://www.supportnerds.com/blog/2011/11/12/support-nerds-provides-the-most-affordable-boot-sector-virus-removal-solution/</link>
		<comments>http://www.supportnerds.com/blog/2011/11/12/support-nerds-provides-the-most-affordable-boot-sector-virus-removal-solution/#comments</comments>
		<pubDate>Sat, 12 Nov 2011 13:54:22 +0000</pubDate>
		<dc:creator>Zach Stiles</dc:creator>
				<category><![CDATA[Malware]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[Virus Removal Support]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=603</guid>
		<description><![CDATA[Boot sector viruses are some of the most harmful computer and complex viruses that live secretly in the boot sector of your computer. Booth sector is one of the most important parts of your computer and is responsible for loading or booting your computer when it is turned on. When you start your computer, the...]]></description>
			<content:encoded><![CDATA[<p>Boot sector viruses are some of the most harmful computer and complex viruses that live secretly in the boot sector of your computer. Booth sector is one of the most important parts of your computer and is responsible for loading or booting your computer when it is turned on.</p>
<p>When you start your computer, the virus is already loaded into your memory. It can be quite troublesome for you, because a smartly designed boot sector virus can convince your system that there is no virus at all when it loads. The most effective boot sector <a title="Virus Removal" href="http://www.supportnerds.com/" target="_blank"><strong>virus removal</strong></a> technique is to create a backup clean disk. Once the disk has been created, it will boot your computer up at the times you insert it into the CD Drive of your computer. Thus, it won’t actually load from boot sector that has been infected by virus.  That’s how you can load your computer virus free and then clean the virus off of it.</p>
<p>The most effective way to protect your computer from boot sector virus removal is to change your operating sector from windows. Although, windows is most widely used operating system and world with a fantastic interface, but it is the only operating system that is  commonly infected by the viruses and the most obvious reasons is – anti-virus software download, but it is also a fact that these viruses never attack Linux or Mac operating system. But why these viruses only attack windows operating system. Here is the simple reason – windows operating system is badly programmed. If, for example, you get an email with an attachment, it is programmed to automatically open the attachment and follow its instructions even if the attached file is likely to damage your computer. On the other hand, both Linux and Mac operating systems have protection built in to protect your computer from these problems.</p>
<p>If your computer is infected with booth sector virus and your are not able to remove it yourself, just connect your computer to the internet, visit Google dot com and search the term “boot sector virus removal! You will find numerous computer repair and virus removal sites to help you with their effective boot sector virus removal techniques at very reasonable fees.</p>
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		<item>
		<title>Major Benefits of Hiring Online Computer Repair Services</title>
		<link>http://www.supportnerds.com/blog/2011/11/07/major-benefits-of-hiring-online-computer-repair-services/</link>
		<comments>http://www.supportnerds.com/blog/2011/11/07/major-benefits-of-hiring-online-computer-repair-services/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 06:00:12 +0000</pubDate>
		<dc:creator>Zach Stiles</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Human Computer Repair]]></category>
		<category><![CDATA[Online Computer Repair]]></category>
		<category><![CDATA[Virus Removal]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=598</guid>
		<description><![CDATA[For troubleshooting any computer issues, people usually take their system to the local computer repair shop or call the onsite computer technicians. This needs plenty of time, money and efforts. But now, people can get their computers repaired from the very luxury of their own homes; thanks to online computer repair services. There are many...]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.supportnerds.com/blog/wp-content/uploads/2011/11/finally.jpeg"><img class="size-full wp-image-599 alignleft" src="http://www.supportnerds.com/blog/wp-content/uploads/2011/11/finally.jpeg" alt="Virus Removal &amp; Computer Repair" width="399" height="342" /></a></p>
<p style="text-align: left">For troubleshooting any computer issues, people usually take their system to the local <a title="Computer Repair" href="http://www.supportnerds.com/services/computer-repair.php" target="_blank"><strong>computer repair</strong></a> shop or call the onsite computer technicians. This needs plenty of time, money and efforts. But now, people can get their computers repaired from the very luxury of their own homes; thanks to online computer repair services. There are many benefits of hiring online computer repair services to fix your computer problems. Following are some important ones:</p>
<ul style="text-align: left">
<li>The biggest benefit of hiring online computer repair services to fix your computer problems &#8211; you can get your computer repaired right from your home or office. In other words, you don’t need to pack up your computer and drop to the local computer shop. Just call an online computer repair service to get your computer repaired by an expert computer technician.</li>
<li>Online <a title="Computer Repair" href="http://www.supportnerds.com/" target="_self"><strong>computer repair</strong></a> services are available round the clock. It means, you can call their experienced computer technicians anytime your computer has a problem.  Their technical support is available even at the mid-night, Sunday or any other holidays.</li>
<li>When you hire an online computer repair service, you will surely receive quality technical assistance. To earn the trust of customers, most of online computer repair companies hire the technicians who are certified by Microsoft, CCNA and Apple. These computer technicians are have years of expertise in computer repair.</li>
<li>Online computer repair services are not only effective but they are much more affordable than local computer repair shops or onsite computer repair services.  So whenever you choose an online computer repair service,  your computer problems will fixed by an expert computer technicians at the very affordable price.</li>
<li>Online computer repair companies provide their services under several technical support plans such as monthly technical support, quarterly technical support or yearly technical support plan. Many online computer repair services also offer per incident technical support plan. You are free to choose any technical support plan depending on your computer problem and budget. In this way, online computer repair companies provide you a hassle-free computing experience.</li>
</ul>
<p style="text-align: left">So, these are some of the most important benefits of hiring an online computer repair service to fix your computer problems.  Support Nerds dot com is a US based website that provides premium technical support (via phone or live chat) for online computer repair (including virus removal) at the most affordable price.  Support Nerds dot com is a US based website that provides premium technical support (via phone or live chat) for online computer repair (including virus removal) at the most affordable price.</p>
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		<title>HDD Diagnostic Tool Virus Removal</title>
		<link>http://www.supportnerds.com/blog/2010/12/07/hdd-diagnostic-tool-virus-removal/</link>
		<comments>http://www.supportnerds.com/blog/2010/12/07/hdd-diagnostic-tool-virus-removal/#comments</comments>
		<pubDate>Tue, 07 Dec 2010 19:43:55 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Malware]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[HDD Diagnostic Tool Virus]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=532</guid>
		<description><![CDATA[The HDD (Hard Drive) Diagnostic tool (Show in the picture to the left) is a virus that imitates a system hard drive diagnostic tool such as disk defragmenter and confuses computer users to believe that HDD Diagnostic tool is a virus. It then attempts to convince PC users that it has found multiple problems with the computer and the user should purchase the program. If you have this program, do not give the program payment information. It is a scam trying to steal your credit card information. This virus infects into the system files and takes control over various hijack points on your computer making it very difficult for a average computer user to manually remove the virus. It also blocks out most anti-virus tools from removing it or even detecting it. ]]></description>
			<content:encoded><![CDATA[<h2>HDD Diagnostic Tool Virus Removal Instructions</h2>
<p><a href="http://www.supportnerds.com/blog/wp-content/uploads/2010/12/hdddefragmenter1.jpg"><img class="alignleft size-medium wp-image-537" title="HDD Diagnostic Tool Virus Removal" src="http://www.supportnerds.com/blog/wp-content/uploads/2010/12/hdddefragmenter1-300x202.jpg" alt="HDD Diagnostic Tool Virus Removal" width="300" height="202" /></a>The HDD (Hard Drive) Diagnostic tool (Show in the picture to the left) is a virus that imitates a system hard drive diagnostic tool such as disk defragmenter and confuses computer users to believe that HDD Diagnostic tool is a virus. It then attempts to convince PC users that it has found multiple problems with the computer and the user should purchase the program. If you have this program, do not give the program payment information. It is a scam trying to steal your credit card information. This virus infects into the system files and takes control over various hijack points on your computer making it very difficult for a average computer user to manually remove the virus. It also blocks out most anti-virus tools from removing it or even detecting it.</p>
<h2>How to Remove Hard Drive Diagnostic Malware Automatically?</h2>
<p>Removing the HDD Diagnostic Tool Virus can be extremely difficult but our Certified American Technicians can help you remove it. We guarantee complete removal of the virus and can walk you through logging us into your computer in about 5 minutes. After that we will remove the virus typically in around 20-30 minutes. We guarantee complete removal of all viruses. To get start with one of Support Nerds Certified American Technicians, simply <strong>call us toll free (866)960-0592</strong>. If you are looking to attempt to remove the virus on your own, you should be an experienced PC user familiar with navigating and editing the registry and other system files because this virus has various hijack points.</p>
<h2>How to Remove Hard Drive Diagnostic manually?</h2>
<p><strong>1. Stop Hard Drive Diagnostic or Hard Drive Diagnostic-related processes.</strong></p>
<p>[random].exe (This file is randomly created so it varies from computer to computer.)</p>
<p><strong>2. Delete Hard Drive Diagnostic files, if applicable.</strong></p>
<p>%Temp%\dfrg<br />
%Temp%\dfrgr<br />
%Temp%\[random]<br />
%Temp%\[random].exe<br />
%Temp%\[random].dll<br />
%Documents and Settings%\[User_Name]\Desktop\Hard Drive Diagnostic.lnk<br />
%Documents and Settings%\[User_Name]\Start Menu\Programs\Hard Drive Diagnostic<br />
%Documents and Settings%\[User_Name]\Start Menu\Programs\Hard Drive Diagnostic\Hard Drive Diagnostic.lnk<br />
%Documents and Settings%\[User_Name]\Start Menu\Programs\Win Defragmenter\Uninstall Hard Drive Diagnostic.lnk</p>
<p><strong>4. Delete Hard Drive Diagnostic registry keys</strong>.</p>
<p>HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[random]“<br />
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[random].exe”</p>
<p><strong>5. Locate the random virus file</strong></p>
<p>Locate the random name of the HDD Diagnostic Virus and delete it from your MSCONFIG. Remember, it could be disguised as a system file name or random letters. If you are unsure, do not delete the file because you can compromise your system causing it not to boot up. To proceed with this step you may need to have advanced virus removal tools.</p>
<p><em>Support Nerds is not responsible if you choose to attempt to remove the virus yourself and compromise your computer system. We do not suggest you to do it manually. We suggest that you let one of our certified virus removal experts remove it for you. you can reach them by clicking the chat now button on the right or calling us toll free at (866)960-0592.</em></p>
<p><strong><br />
</strong></p>
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		<item>
		<title>Say Goodbye to Viruses</title>
		<link>http://www.supportnerds.com/blog/2010/07/15/say-goodbye-to-viruses/</link>
		<comments>http://www.supportnerds.com/blog/2010/07/15/say-goodbye-to-viruses/#comments</comments>
		<pubDate>Thu, 15 Jul 2010 15:34:07 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Malware]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[how to remove viruses]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=504</guid>
		<description><![CDATA[Computer viruses are not one-size-fits-all.  They range from minor, relatively harmless pranks to major, file-eating monstrosities that will bring your computer to its knees.  Therefore, whether big or small, harmful or not, viruses are nothing to play around with.  The chances are pretty good your computer has a virus right now—and you don’t even know it!  If your system has a virus right now, it’s best that you get it taken care of as soon as possible.  Virus removal can be a quick, painless process and is an essential component of any computer repair.]]></description>
			<content:encoded><![CDATA[<h3>Computer Repair – Get the Viruses Out Of Your System!</h3>
<p>Computer viruses are not one-size-fits-all.  They range from minor, relatively harmless pranks to major, file-eating monstrosities that will bring your computer to its knees.  Therefore, whether big or small, harmful or not, viruses are nothing to play around with.  The chances are pretty good your computer has a virus right now—and you don’t even know it!  If your system has a virus right now, it’s best that you get it taken care of as soon as possible.  Virus removal can be a quick, painless process and is an essential component of any computer repair.</p>
<p>Let’s first make the distinction between computer viruses and other types of malware such as spyware and adware.  Viruses have the ability to copy themselves repeatedly and spread throughout a network, whereas spyware and adware don’t have that capability.  Spyware and adware are commonly referred to as “viruses” and using the term this way is a misnomer.  While they do harm to your system, such programs are not viruses.  That notwithstanding, it doesn’t hurt to clean these annoying pests from your hard drive and registry as well.  Computer repair experts can check if a system has viruses, adware and spyware on it.</p>
<p>Virus removal can be a long, painstaking process—especially if the virus has embedded itself deep in the program registry of your computer or attaches itself to an important procedure that needs to run in order for your computer to work properly.  Therefore, some vigilance is needed if you plan on keeping your computer virus-free and navigate the murky waters of cyberspace.  Simple rules like installing an anti-virus program, checking every e-mail attachment you receive (and who sent you the attachment), and performing routine checks of your hard drive and registry will keep your computer in top shape.</p>
<p>Computer repair is a necessary evil.  Nobody wants to do it, but so many things are done via computer now that it’s almost irresponsible not to.  To avoid having to put your computer in the shop, take the small steps now to keep your computer healthy.  Adware and spyware are nagging annoyances that are hard to get rid of, and an actual computer virus could render your system useless—or worse yet, spread through a network and do the same thing to others.  Virus removal often depends on the severity of the problem and the complexity of the virus in question, but many viruses can be disposed of with the anti-virus programs already on the market.  For the really tough ones, take your system to an expert.</p>
<h3>Let Our Friendly Technicians Help You Right Now!</h3>
<p>Support Nerd&#8217;s technicians can assist you right now in removing a virus, just start a live chat or call us toll free a (866)960-0592! Were standing by to help you right now!</p>
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		<item>
		<title>Why We&#8217;re the Best for Virus Removal</title>
		<link>http://www.supportnerds.com/blog/2010/01/05/why-were-the-best-for-virus-removal/</link>
		<comments>http://www.supportnerds.com/blog/2010/01/05/why-were-the-best-for-virus-removal/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 22:18:41 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Malware]]></category>
		<category><![CDATA[Remote Support]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Support Nerds]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=388</guid>
		<description><![CDATA[There are a considerable amount of computer repair companies and an over abundance of software that claims to be the best solution to make your ill and infected PC better, but what really makes Support Nerds the best choice for Virus Removal? Well let us explain...]]></description>
			<content:encoded><![CDATA[<p>There are a considerable amount of computer repair companies and an over abundance of software that claims to be the best solution to make your ill and infected PC better, but what really makes Support Nerds the best choice for Virus Removal? Well let us explain&#8230;</p>
<h2>Not All Technicians are the Same</h2>
<p>Just because someone opens a compute repair store or tells you they are a computer expert doesn&#8217;t mean much. I could tell you that I am the skilled at car repair and in my own mind I might be just because I know how to change the oil. The theory is the same with computer repair experts, here are a couple questions I would ask them:</p>
<ul>
<li><strong>During Virus Removals, how many times have you had to reformat the system?</strong><br />
Their answer may surprise you. I learn from our customers who have used other technicians in the past, that reformatting seemed to be done 75% of the time. This means the customer lost all pictures and data from their computer. Support Nerds has formatted less than .02% of the PC&#8217;s we have worked on that were infected. In addition, as long as your hard drive does not fail (hardware failure), we guarantee to retain your personal data.</li>
<li><strong>Do you have a few customers that would be happy to let me know how well they liked your service?<br />
</strong>Every technician should at least have a few customers who would be happy to vouch for their work, so it is important to ask.</li>
</ul>
<p>Know that our experts are the cream of the crop. Since we hire remotely within the USA, we have the ability to cherry pick the best experts throughout America and ensure that they have the ability to remove the nastiest viruses surfing the net. We background check  our technicians and continually test their knowledge. In addition, we teach them the latest remote virus removal techniques, leaving all customer PCs undamaged and with all personal data in tact.</p>
<h2>Why Our Technicians are Better than Software</h2>
<p>While there is an abundance of software out there claiming to be able to remove any virus, I will be the first to tell you, no program is 100% and 98% of the programs out there are useless against the malware we see on a daily basis. Viruses and Malware today are very sophisticated and have the ability to almost make a system non-operational. Once this happens, you will unlikely be able to get any programs to install. This is where the human touch and experience of our virus removal technicians comes in to play. They have the ability to work around the viruses and use software tools to remove the virus. That&#8217;s why we offer 100% Satisfaction Guarantee, because were so sure you&#8217;ll be completely satisfied by our hard work and dedication to fixing your PC.</p>
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		<item>
		<title>Cyber Security Virus Removal</title>
		<link>http://www.supportnerds.com/blog/2009/12/04/cyber-security-virus-removal/</link>
		<comments>http://www.supportnerds.com/blog/2009/12/04/cyber-security-virus-removal/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 21:51:49 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Malware]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[cyber security removal]]></category>
		<category><![CDATA[cyber security virus]]></category>
		<category><![CDATA[malware removal]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=370</guid>
		<description><![CDATA[The Cyber Security virus is a new rogue malware virus that will infect your system and tell you your PC is infected. This is a fake anti virus program with the goal of getting you to purchase it so the creators of the malware virus can steal your credit card. If you have this virus our technicians can help you remove it right now. If you are an advanced PC user we are providing you with the known registry entries this virus infects so you can remove the virus on your own. Trying to remove this virus on your own if you are not an advanced PC user is not recommended as you can damage your operating system.]]></description>
			<content:encoded><![CDATA[<h2><a href="http://www.supportnerds.com/blog/wp-content/uploads/2009/12/cyber-security.jpg"><img class="size-medium wp-image-371 alignright" style="padding: 10px;" title="cyber-security" src="http://www.supportnerds.com/blog/wp-content/uploads/2009/12/cyber-security-300x234.jpg" alt="cyber-security" width="300" height="234" /></a>Background Information</h2>
<p>The Cyber Security virus is a new rogue malware virus that will infect your system and tell you your PC is infected. This is a fake anti virus program with the goal of getting you to purchase it so the creators of the malware virus can steal your credit card. If you have this virus our technicians can help you remove it right now. If you are an advanced PC user we are providing you with the known registry entries this virus infects so you can remove the virus on your own. Trying to remove this virus on your own if you are not an advanced PC user is not recommended as you can damage your operating system.</p>
<p>As a symptom of the Cyber Security Virus, you may receive the following fake blue screen:<br />
***STOP: 0x000000D1 (0&#215;00000000, 0xF73120AE, 0xC0000008, 0xC0000000)<br />
A spyware application has been detected and Windows has been shut down to<br />
prevent damage to your computer<br />
SPYWARE.MONSTER.FX_WILD_0x00000000<br />
If this is the first time you&#8217;ve seen this Stop error screen, restart your<br />
computer. If this screen appears again, follow these steps:<br />
Check to make sure your antivirus software is properly installed. If this is a<br />
new installation, ask your software manufacturer for any antivirus updates<br />
you might need.<br />
Windows detected unregistered version of %product% protection on your computer.<br />
If problems continue, please activate your antivirus software to prevent computer<br />
damage and data loss.<br />
*** SRV.SYS &#8211; Address F73120AE base at C00000000, DateStamp 36b072a3<br />
Beginning dump of physical memory&#8230;</p>
<h2>We Can Remove the Virus Now</h2>
<p>If you are infected with this virus and would like assistance in removing the virus, please click the chat button below to speak with a live virus removal expert and we will assist in removing the Cyber Security Virus.</p>
<h2>Removing Cyber Security Virus</h2>
<p>The following scans have revealed the file infects in the following locations:</p>
<p>Symptoms that may be in a HijackThis Log:</p>
<p>O2 &#8211; BHO: &amp;IE Help &#8211; {35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC} &#8211; C:\WINDOWS\system32\iehelpmod.dll<br />
O4 &#8211; HKCU\..\Run: [CS] C:\Program Files\CS\tsc.exe<br />
O4 &#8211; HKCU\..\Run: [CSec] C:\Program Files\CSec\cs.exe</p>
<p>Associated Cyber Security Files:</p>
<p>c:\Documents and Settings\All Users\Start Menu\CS<br />
c:\Documents and Settings\All Users\Start Menu\CS\Computer Scan.lnk<br />
c:\Documents and Settings\All Users\Start Menu\CS\Cyber Security.lnk<br />
c:\Documents and Settings\All Users\Start Menu\CS\Help.lnk<br />
c:\Documents and Settings\All Users\Start Menu\CS\Registration.lnk<br />
c:\Documents and Settings\All Users\Start Menu\CS\Security Center.lnk<br />
c:\Documents and Settings\All Users\Start Menu\CS\Settings.lnk<br />
c:\Documents and Settings\All Users\Start Menu\CS\Update.lnk<br />
%AppData%\Microsoft\Internet Explorer\Quick Launch\CS.lnk<br />
%UserProfile%\Desktop\Cyber Security.lnk<br />
c:\Program Files\Common Files\CSUninstall<br />
c:\Program Files\Common Files\CSUninstall\Uninstall.lnk<br />
c:\Program Files\CS<br />
c:\Program Files\CS\tsc.exe<br />
C:\Program Files\CSec\<br />
C:\Program Files\CSec\cs.exe<br />
c:\WINDOWS\system32\iehelpmod.dll</p>
<p>Associated Cyber Security Windows Registry Information:</p>
<p>HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\uninstall\CS<br />
HKEY_CLASSES_ROOT\CLSID\{35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC}<br />
HKEY_LOCAL_MACHINE\SOFTWARE\5FFB10D58FFCF482208906E6A889FD56<br />
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC}<br />
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run &#8220;CS&#8221;<br />
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run &#8220;CSec&#8221;</p>
]]></content:encoded>
			<wfw:commentRss>http://www.supportnerds.com/blog/2009/12/04/cyber-security-virus-removal/feed/</wfw:commentRss>
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		<title>How did I get a virus when I have anti-virus software?</title>
		<link>http://www.supportnerds.com/blog/2009/11/20/how-did-i-get-a-virus/</link>
		<comments>http://www.supportnerds.com/blog/2009/11/20/how-did-i-get-a-virus/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 18:27:05 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Computer Security]]></category>
		<category><![CDATA[Malware]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[anti-virus]]></category>
		<category><![CDATA[how did I get a virus?]]></category>
		<category><![CDATA[root kit viruses]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=230</guid>
		<description><![CDATA[We frequently see individuals with anti-virus programs installed on their PC become infected with a virus.  Their first question is always,  "How did I get this virus on my computer when I have anti-virus protection?"   Well, there are multiple causes for viral infection despite anti-virus protection.   Here are some of the most common:]]></description>
			<content:encoded><![CDATA[<p>We frequently see individuals with anti-virus programs installed on their PC become infected with a virus.  Their first question is always,  &#8220;How did I get this virus on my computer when I have anti-virus protection?&#8221;   Well, there are multiple causes for viral infection despite anti-virus protection.   Here are some of the most common:</p>
<p><strong><a href="http://www.supportnerds.com/blog/wp-content/uploads/2009/11/anti-virus.gif"><img class="alignleft size-full wp-image-244" style="border: 10px solid #fff;" title="anti-virus" src="http://www.supportnerds.com/blog/wp-content/uploads/2009/11/anti-virus.gif" alt="anti-virus" width="200" height="267" /></a></strong></p>
<h2>Not all programs are equal</h2>
<p>It is important to remember, if you use Mcafee, Zone Alarm, Norton, or any other anti-virus protection that each one is different and none are 100% effective.  It requires good anti-virus software paired with a vigilant PC user to prevent infections.  The best explanation is to compare anti-virus programs to car manufacturers.  While Honda, Ford, and Chevrolet all build cars, they are not the same.  Which ones run better is to some extent a matter of opinion.</p>
<h2>No anti-virus works 100%</h2>
<p>None of the substantial number of available anti-virus suites are 100% effective.  The software cannot prevent viral infection caused by human error.  Even with anti-virus software, the user must remain vigilant and not fall for tricks that could lead to a virus.</p>
<h2>Human error &amp; interaction</h2>
<p>While some anti-virus protection adds a level of security, it is still dependent upon the computer user to watch for vulnerabilities and not to allow viruses to bypass the anti-virus protection.  This bypassing of anti virus software typically occurs when users are surfing the internet and click something they shouldn&#8217;t and then click &#8220;Allow&#8221; or &#8220;OK.&#8221;  Doing this allows the malware or virus to install onto their PC system.  Follow the guidelines below to help prevent a virus:</p>
<ul>
<li>Do not download from questionable sites.</li>
<li>If you get an error message or alert, be sure to read what it says before you click &#8220;OK.&#8221;  If you are unsure, click &#8220;Cancel.&#8221;  This is always a safe alternative.</li>
<li>If your anti-virus software gives you an alert, be sure to read the full message before clicking a choice.  If you are unfamiliar with the alert, click &#8220;Block,&#8221; &#8220;No,&#8221; or &#8220;Cancel.&#8221;</li>
</ul>
<p>It is important to realize that anti-virus software does not provide complete protection.  Anti-virus software is only effective in thwarting infections when the user is vigilant.</p>
<h2>Already infected with a virus?</h2>
<p>If you are already infected with a virus, it can be difficult for anti-virus software to remove it as the virus becomes embedded in your system.  If you are experiencing this, visit <a href="http://www.supportnerds.com" target="_self">http://www.SupportNerds.com</a> or call <span>(866)960-0592 </span>and chat with a Live American Technician for free so we can diagnose your issue.  We offer virus removal for a flat fee of $49.95.  We have the lowest price anywhere, guaranteed!  If you can find a lower price, we&#8217;ll beat it.</p>
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		<title>Is a Human approach more effective then virus removal software?</title>
		<link>http://www.supportnerds.com/blog/2009/11/02/is-a-human-approach-more-effective-then-virus-removal-software/</link>
		<comments>http://www.supportnerds.com/blog/2009/11/02/is-a-human-approach-more-effective-then-virus-removal-software/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 17:35:18 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Remote Support]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Human Computer Repair]]></category>
		<category><![CDATA[Virus Removal]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=165</guid>
		<description><![CDATA[With the increasing number of internet viruses, malware, and spyware, the computer repair industry has skyrocketed over the internet in the last couple years. Hundreds of online companies are now selling their own virus removal software. It’s easy and simple to search the internet and find some type of virus removal or malware removal kit for a flat nominal fee. Most of these programs are instantly available after purchase, and they run a basic scan of your computer’s registry along with a scan of your system. Most companies claim the programs are self-serving and that they will restore your computer back to a healthy shape, as long as you are persistent with the program. Unfortunately some of these programs defeat the purpose of eliminating spyware, and they are laced with spyware themselves, perpetuating further problems with your PC. Additionally, many of these programs aren’t able to look into all aspects of removing a virus and do not function 100% at removing a virus and will not target a specific problem you are looking to fix.]]></description>
			<content:encoded><![CDATA[<p>With the increasing number of internet viruses, malware, and spyware, the computer repair industry has skyrocketed over the internet in the last couple years. Hundreds of online companies are now selling their own virus removal software. It’s easy and simple to search the internet and find some type of virus removal or malware removal kit for a flat nominal fee. Most of these programs are instantly available after purchase, and they run a basic scan of your computer’s registry along with a scan of your system. Most companies claim the programs are self-serving and that they will restore your computer back to a healthy shape, as long as you are persistent with the program. Unfortunately, some of these programs defeat the purpose of eliminating spyware, and they are laced with spyware themselves, perpetuating further problems with your PC. Additionally, many of these programs aren’t able to look into all aspects of removing a virus and do not function 100% at removing a virus and will not target a specific problem you are looking to fix.</p>
<h2>So How Does a Human Touch Differ?</h2>
<p>Our U.S. Based Support Experts are trained to combat against the latest computer viruses. With <a href="../../" target="_blank">Support Nerds</a>, you aren’t just paying that one-time fee for a program that might go out of date or be insufficient when removing viruses or malware. With <a href="../../" target="_blank">Support Nerds</a>, you are receiving a guarantee that our expert will resolve your issue.  <a href="../../" target="_blank">Support Nerds</a> is proud to serve our customers with true human interaction, courtesy of our Certified U.S. Based Experts. The benefits of working one on one with our live support go beyond the typical quick fix solution you find in most programs and involves a deep thorough look into your system to ensure its safety.</p>
<h2>Benefits of Human Repair</h2>
<p><strong>Years of Experience<br />
</strong>Our Experts have years of experience specializing in whatever issue your PC is having enabling us to pin point the problem and ensure that the problem is completely resolved. Programs don&#8217;t always check everything and are not always sufficient in scanning or repairing a system.</p>
<p><strong>Guaranteed Repair<br />
</strong>We offer a 100% No Fix, No Pay Guarantee with every service we provide. Most programs you purchase on the internet do not give this guarantee because they know they are not 100% effective in solving your PC issues. We rely on our U.S. Based Certified Experts to resolve your issue and leave you 100% satisfied.</p>
<p><strong>Friendly Service<br />
</strong>With a program, you will run the file, and it will give back results of issues found but not fully explain what the issues are, how they occurred, or how they will be removed. With our friendly service, our experts will explain to you exactly what they are doing so you understand the process and become more educated about computers to help prevent further issues.</p>
<p>While many of the competitive anti-virus programs online may seem legitimate, many do not offer the incentive of a money back guarantee, as well as a U.S. Certified technician that understands the way anti spyware and virus removal technology works. Over and Over, customers buy malware removal programs that offer no money back guarantee, and they are left losing big bucks when that software simply does not work efficiently, or goes out of date.</p>
<h2>Are You in Need of Computer Repair or Virus Removal?</h2>
<p><em>If you need PC Support or think you might be infected by viruses, spy ware, or malware, feel free to visit our site at <a href="http://www.supportnerds.com" target="_blank">http://www.supportnerds.com</a> and chat for free with a U.S. Based Certified Expert who will diagnose your problem and  can perform a <a href="http://www.supportnerds.com" target="_blank">virus removal</a>, typically in under 1 hour with out you ever leaving the comforts of home.</em></p>
<div id="_mcePaste" style="overflow: hidden; position: absolute; left: -10000px; top: 227px; width: 1px; height: 1px;">Free</div>
<p><a id="chatnow" href="http://www.supportnerds.com?start"><span>Start a Live Chat Now With a U.S. Based Certified Expert!</span></a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Online Virus Removal</title>
		<link>http://www.supportnerds.com/blog/2009/10/23/virus-removal/</link>
		<comments>http://www.supportnerds.com/blog/2009/10/23/virus-removal/#comments</comments>
		<pubDate>Sat, 24 Oct 2009 00:42:20 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Computer Repair]]></category>
		<category><![CDATA[Malware]]></category>
		<category><![CDATA[Remote Support]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Support Nerds]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[malware removal]]></category>
		<category><![CDATA[spyware removal]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=138</guid>
		<description><![CDATA[With the addition of remote support, online virus removal has become a new addition to consumers. Support Nerds would like to take a moment to explain how online virus removal works with our signature support platform.]]></description>
			<content:encoded><![CDATA[<p>With the addition of remote support, online virus removal has become a new addition to consumers. Support Nerds would like to take a moment to explain how online virus removal works with our signature support platform.</p>
<h2>Before the Days of Support Nerds</h2>
<p>Before Support Nerds and the ability to remote into customers PC to remove viruses and malware was a possibility, consumers would have to take their PC to a local retail store for repair. This would result in high prices (+$100) and typically would leave you without a PC for days. This would leave many PC owners with separation anxiety. In today&#8217;s world it is almost impossible to get by without a PC due to email communication and daily networking.</p>
<h2>A New Beginning for Virus Removal and Computer Repair</h2>
<p>Now consumers have the possibility of receiving virus removal and other computer repair categories remotely via Support Nerds Signature Support Platform starting at $49.95. How it works is:</p>
<ol>
<li>Customer visits http://www.SupportNerds.com</li>
<li>Click the Live Chat Button</li>
<li>Enter your name and in less than 1 minute you will be connected to a Live U.S. Based Certified Expert</li>
<li>The Expert will chat with you and listen to your issue and diagnose the problem for free<em> (Geek Squad charges $10+ just for diagnosis of issue)</em></li>
<li>The Expert will present you with a work order for the virus removal or computer repair.</li>
<li>You will hit accept and enter your payment information through our secure payment platform.</li>
<li>Upon successful payment, you will download a small program that will allow the Expert to remote into your computer and begin the virus removal or computer repair.</li>
<li>The Expert will now resolve the issue immediately and return your PC to a healthy state.</li>
</ol>
<h2>Support Nerds 100% No Fix, No Pay Guarantee</h2>
<p>Were so sure that you will be completely satisfied with our service, that if we are unable to resolve your issue, or you are less than 100% satisfied with our service, we will immediately refund you your full service purchase, no questions asked and no hoops to jump through.</p>
<p><em>If you think your PC might be infected with a virus, spyware, or even malware, feel free to start a chat with one of our U.S. Based Certified Experts. We can remove the virus typically in under 1 hour using our remote tools for $49.95. Since our Experts work remotely, this means you never have to leave your home, and we never have to visit your home. It’s the quickest and most affordable resolution for virus removal. Please visit <a href="http://www.supportnerds.com?start" target="_blank">http://www.SupportNerds.com</a></em> to speak with an expert right now.</p>
]]></content:encoded>
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		<title>How a Virus Infects Your PC</title>
		<link>http://www.supportnerds.com/blog/2009/10/12/how-a-virus-infects-your-pc/</link>
		<comments>http://www.supportnerds.com/blog/2009/10/12/how-a-virus-infects-your-pc/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 06:10:29 +0000</pubDate>
		<dc:creator>Kyle Springer</dc:creator>
				<category><![CDATA[Malware]]></category>
		<category><![CDATA[Spyware]]></category>
		<category><![CDATA[Virus Removal]]></category>
		<category><![CDATA[Viruses]]></category>
		<category><![CDATA[How a PC gets Infected]]></category>
		<category><![CDATA[malware removal]]></category>
		<category><![CDATA[spyware removal]]></category>
		<category><![CDATA[Virus Infection]]></category>

		<guid isPermaLink="false">http://www.supportnerds.com/blog/?p=99</guid>
		<description><![CDATA[Every time one of our U.S. Based Experts removes a virus, spyware, or malware from a PC, we always get asked "Can you tell me how the virus got on my PC". The short answer to this is no,  even though we can remove 99% of viruses without a customer having to format their PC, we usually can not tell how the virus infected the PC. However, we can tell you a few ways viruses infect customers PC to help you stay clear of viruses.]]></description>
			<content:encoded><![CDATA[<p>Every time one of our U.S. Based Experts removes a virus, spyware, or malware from a PC, we always get asked &#8220;Can you tell me how the virus got on my PC&#8221;. The short answer to this is no,  even though we can remove 99% of viruses without a customer having to format their PC, we usually can not tell how the virus infected the PC. However, we can tell you a few ways viruses infect customers PC to help you stay clear of viruses.</p>
<p><strong>No Anti-Virus Software</strong></p>
<p>The first mistake a lot of customers make is to leave their anti-virus not up to date or lack to have anti-virus software at all. Although finding the right anti-virus for you is a different conversation, it is important to choose one that you find fits your needs best. We always suggest <a href="http://www.malwarebytes.org" target="_blank">MalwareBytes</a> for it&#8217;s active protection and ability to stop infections cold in their tracks.  This is why we offer this software free to every customer who purchases our <a href="http://www.supportnerds.com/services/pctotalcare.php" target="_blank">PC Total Care</a> service.</p>
<p><strong>Mistaking Windows for Windows</strong></p>
<p>Some viruses like to infect your PC by tricking the user into thinking it is a normal windows window. This gets you to click it which then gives you another misleading pop up window which gives the okay to the virus to infect your PC. They do this by creating images of common windows on your PC and putting them in a web page so you think there actually a window. If it looks suspicious, don&#8217;t click it, and if it looks like it&#8217;s a window in a window, that&#8217;s also a clear sign that it is probably a virus trying to infect your system.</p>
<p><strong>Clicking Yes or Ok to Pop Ups</strong></p>
<p>Commonly,  your browser will give you a pop up alert, saying something to the extent of &#8220;You are about to leave this site&#8221; with your choices being OK or Cancel. Our Support Platform does this if you are closing the window during a chat to keep you from potentially losing the chat between you in the expert and is the proper use for this. Some malicious sites like to use this for the go ahead for you to infect your PC with a virus. If you are unsure of the popup, always click cancel, but make sure it is not a fake image of one like we talked about above.</p>
<p><strong>P2P Filesharing</strong></p>
<p>Lets just be honest here, most people use a P2P sharing system like limewire, bearshare, or bit torrents. While we will tell you it not okay to download copyright material and this is illegal, you may continue to use the P2P programs for use with free products. P2P is a great invention for users that has been abused by malicious people. They will create a virus and make it look like a file you are searching for to download. You will download it and open it and instantly the virus will infect your PC. I will clearly tell you that using P2P is about the best way to get a virus so if your not familiar with how to navigate these programs, it is best to steer clear of them.</p>
<p><em><strong>Virus Removal</strong></em></p>
<p><em>If you think your PC might be infected with a virus, spyware, or even malware, feel free to start a chat with one of our U.S. Based Certified Experts. We can remove the virus typically in under 1 hour using our remote tools for $49.95. Since our Experts work remotely, this means you never have to leave your home, and we never have to visit your home. It&#8217;s the quickest and most affordable resolution for virus removal. Please visit <a href="http://www.supportnerds.com" target="_blank">http://www.SupportNerds.com</a></em> to speak with an expert right now.</p>
<p><a id="chatnow" href="http://www.supportnerds.com?start"><span>Start a Live Chat Now With a U.S. Based Certified Expert!</span></a><br />
<em>We Specialize in <a href="http://www.supportnerds.com" target="_blank">Virus Removal</a></em></p>
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