4 Dec

Cyber Security Virus Removal

The Cyber Security virus is a new rogue malware virus that will infect your system and tell you your PC is infected. This is a fake anti virus program with the goal of getting you to purchase it so the creators of the malware virus can steal your credit card. If you have this virus our technicians can help you remove it right now. If you are an advanced PC user we are providing you with the known registry entries this virus infects so you can remove the virus on your own. Trying to remove this virus on your own if you are not an advanced PC user is not recommended as you can damage your operating system.

20 Nov

How did I get a virus when I have anti-virus software?

We frequently see individuals with anti-virus programs installed on their PC become infected with a virus. Their first question is always, “How did I get this virus on my computer when I have anti-virus protection?” Well, there are multiple causes for viral infection despite anti-virus protection. Here are some of the most common:

2 Nov

Is a Human approach more effective then virus removal software?

With the increasing number of internet viruses, malware, and spyware, the computer repair industry has skyrocketed over the internet in the last couple years. Hundreds of online companies are now selling their own virus removal software. It’s easy and simple to search the internet and find some type of virus removal or malware removal kit for a flat nominal fee. Most of these programs are instantly available after purchase, and they run a basic scan of your computer’s registry along with a scan of your system. Most companies claim the programs are self-serving and that they will restore your computer back to a healthy shape, as long as you are persistent with the program. Unfortunately some of these programs defeat the purpose of eliminating spyware, and they are laced with spyware themselves, perpetuating further problems with your PC. Additionally, many of these programs aren’t able to look into all aspects of removing a virus and do not function 100% at removing a virus and will not target a specific problem you are looking to fix.

23 Oct

Online Virus Removal

With the addition of remote support, online virus removal has become a new addition to consumers. Support Nerds would like to take a moment to explain how online virus removal works with our signature support platform.

12 Oct

How a Virus Infects Your PC

Every time one of our U.S. Based Experts removes a virus, spyware, or malware from a PC, we always get asked “Can you tell me how the virus got on my PC”. The short answer to this is no, even though we can remove 99% of viruses without a customer having to format their PC, we usually can not tell how the virus infected the PC. However, we can tell you a few ways viruses infect customers PC to help you stay clear of viruses.